If the
troubleshooting section (see above) didn't solve the problem, The
repair section will tell you how you can have your system, game, or
accessory repaired or replaced. This section also includes information
on your product's warranty.
- Nintendo only repairs systems,
games, and accessories made by Nintendo. We do not repair licensed
or unlicensed products that are made by other companies for use
with our systems. Link
here for help identifying whether a product was made by
Nintendo.
- If you haven't already done so, we
highly recommend that you start with troubleshooting. Our
troubleshooting section will walk you through steps that may solve
your problem. To begin troubleshooting for the Nintendo DS, click
here.
- Do you play Nintendo DS games online? If so, please read:
Each Nintendo DS that connects to the Nintendo Wi-Fi Connection
has a unique Nintendo Wi-Fi Connection ID. This ID is used to
track your game stats, and is used in creating the Friend Codes
for your games. If you play games online with a Nintendo DS Lite
you are going to send in for repair, and would like to keep your
Nintendo Wi-Fi Connection ID, please call our Consumer Service
department at 1-800-255-3700 to discuss options.
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