Game Cube Tech Specs & Support

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NINTENDO WII

NINTENDO WII NEWS & UPDATES

Whether you want a quick shot of entertainment – a sports, action or classic arcade-style game – or you want to delve deep into a gaming world for hours at a time, you can do it on Wii. The Wii console will revolutionize how people play games. But more importantly, it will entice new players into the world of video games by offering a variety of entertainment, information and communication channels that add value to the console and make it a device that the entire family can enjoy. The Wii Menu will be the first screen shown on the television, as it easily integrates itself as part of people's everyday lives.

Tech Support

Welcome to the Nintendo Wii support area. Here you can find everything from hookup assistance to repair information.

Having trouble with your Nintendo Wii?

Select one of the categories below you are having issues with...

IMPORTANT SAFETY TIPS:

Have a question about using your system, but can't find the answer? Click here to view all the questions, or chose from the popular topics below.

Electric Shock
Do not use the Wii during a lightning storm. There may be a risk of electric shock from lightning. Use only the AC Adapter that comes with your system. Do not use the AC Adapter if it has damaged, split or broken cords or wires. Make sure that the AC Adapter cord is fully inserted into the wall outlet or extension cord. Always carefully disconnect all plugs by pulling on the plug and not on the cord. Make sure the Wii power button is turned OFF before removing the AC Adapter cord from an outlet.

Laser Device
The Wii console is a Class I laser product. Do not attempt to disassemble the Wii console. Refer servicing to qualified personnel only. Caution: Use of controls or adjustments or procedures other than those specified herein may result in hazardous radiation exposure.

Give yourself plenty of room. You will probably move around while using the Wii Remote, so be careful that all areas that you might move into are clear. Make sure that furniture, objects and people are out of the play area so you don’t accidentally bump into them while playing.

SUPPORT LINKS

Step-by-Step Set Up Guide

Connecting to a TV

Connecting to other devices

Accessing the Wii Menu

Parental Controls

Using a Wireless Router

Connecting to Wii Shop

Registering a Wii Friend

Wii Network Service Privacy Policy

Wii Network Code of Conduct

Information for Parents

Nintendo's Factory Repair Program

Before beginning the repair process, please consider the following:

We can only accept a personal check or money order for repairs submitted using this online form. If you want to pay by credit card, please call our Consumer Service Department at 1-800-255-3700.
This form may only be used by residents of the continental U.S., Alaska, Hawaii, and Puerto Rico. For residents of a U.S. Territory such as Guam or the U.S. Virgin Islands, please contact our Customer Service Department at 1-800-255-3700 for assistance. Canadian residents can click here for their repair options.
Please use our "Warranty Lookup" tool to determine if your system is under warranty. (You will need the system's serial number, which can be found on the bottom of home consoles or on the back of Game Boy units. It begins with two letters, followed by several numbers.) Only manufacturer defects are covered under warranty.
You must be 13 years old or older to sign up for Nintendo's Factory Repair Service.
Consumers with valid APO and FPO addresses can fill out the form, but the UPS Return Program and access to our 800 number are only available in the U.S.

Go to Nintendo's U.S. Repair Form